Privacy Policy

Last updated: July 2025

This Privacy Policy explains how Atalaya (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit or make a purchase from https://www.atalaya.co.uk (the “Site”). We are committed to protecting your privacy and handling your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Business Name: Atalaya
Email: info@atalaya.co.uk
Website: https://www.atalaya.co.uk

We may collect and process the following types of personal data:

• Identity Data: name, title
• Contact Data: billing and delivery addresses, email, phone number
• Payment Data: payment card details (processed securely by third parties)
• Transaction Data: order history and returns
• Technical Data: IP address, browser, device type
• Usage Data: how you use our site and services
• Marketing Data: your preferences for email subscriptions and communications

• When you place an order, subscribe to our mailing list, or contact us directly
• Through cookies and website analytics
• From trusted third-party service providers (e.g. payment or delivery partners)
   

We use your data to:

• Fulfil your orders and deliver your items
• Communicate order updates and respond to queries
• Provide email updates and offers (only with your consent)
• Improve our products, website, and services
• Comply with UK tax and legal obligations
   

If you sign up for our emails, we’ll send you product updates, offers, and curated content. You can unsubscribe at any time by clicking the link in our emails or contacting us at info@atalaya.co.uk.

We never share your data for third-party marketing.

We only share your data with:

• Payment processors (e.g. Stripe, PayPal)
• Delivery providers (e.g. Royal Mail, Evri)
• Website or IT support providers
• Legal authorities if required

These partners are bound by confidentiality and data protection obligations.

We keep your data only as long as necessary for the purposes outlined above, including:

• 6 years for legal and accounting reasons
• Until you unsubscribe from our email list
   

You have the right to:

• Request access to your data
• Ask us to correct, update or delete your data
• Withdraw consent at any time
• Object to or restrict certain uses of your data
• Lodge a complaint with the Information Commissioner’s Office: www.ico.org.uk

To exercise these rights, email us at info@atalaya.co.uk

We use cookies to improve your shopping experience and track website usage. You can control cookies via your browser settings. See our [Cookie Policy] for full details.

Your data is protected by:

• HTTPS encryption
• Secure payment gateways
• Limited access and password-protected systems

We may update this Privacy Policy from time to time. Please check back periodically for changes. The most recent version will always appear on our website with the date above.

You can write to us at info@atalya.co.uk or by post at 43 Luff Close, Windsor, SL4 4NP.